Love the customers - Customer Service Representative III Zinnia Employee Review

They drive you hard and you learn a lot. Most of these reviews seem like theyve been listed by people who are afraid to put the time in to learn, or gave in under the pressure.

Learning curve is a bit high, but through conversations with employees you learn a lot.

Hybrid work is nice and sometimes we get lunch.

Disorganized leadership team that never come into office which causes low morale. Wheels spin in circles and promises get broken and nothing ever actually gets done. The elitism is through the roof- execs and senior leadership only talk to each other and do not care for their teams. My team has personally been the victims of terrible treatment from above. There is little to no mentorship or career opportunity growth. The overuse of AI is absurd- no one thinks for themselves anymore. There is NO authenticity.