Zinnia (formerly SE2) Account Services Rep (BPO Call Center Annuities) - Account Services Representative Zinnia Employee Review

2.0
Jan 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Maternity leave, learn about annuities, flexible with doctor appointments

Cons

Dismal pay, greedy financial advisors, opportunities for advancement nonexistent if you aren't in Kansas, lack of diversity and innovation

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Zinnia Response
3y
Thank you for providing this information. Through insight like this, directly from our teams, we will be able to create better outcomes for everyone. Zinnia is a new organization, and we strive to maintain an open mindset where everyone is included and empowered to create a culture of excellence. We have made steps since the launch of the new company and will continue to make steps to create that excellence in every aspect of our culture. Appropriate accommodations for the visually impaired is an excellent suggestion, and we will work with management to incorporate that vital need into our operations. Thank you again for your openness and feedback.

Explore other reviews about Zinnia

5.0
Nov 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They drive you hard and you learn a lot. Most of these reviews seem like theyve been listed by people who are afraid to put the time in to learn, or gave in under the pressure.

Cons

Learning curve is a bit high, but through conversations with employees you learn a lot.

1
2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work is nice and sometimes we get lunch.

Cons

Disorganized leadership team that never come into office which causes low morale. Wheels spin in circles and promises get broken and nothing ever actually gets done. The elitism is through the roof- execs and senior leadership only talk to each other and do not care for their teams. My team has personally been the victims of terrible treatment from above. There is little to no mentorship or career opportunity growth. The overuse of AI is absurd- no one thinks for themselves anymore. There is NO authenticity.

1
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