The Operations Team Needs More Improvement - Business Analyst Zinnia Employee Review

4.0
Jan 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Competitive pay. Excellent benefits (mostly). Moving toward a people first organization. Embracing diversity initiatives. Work from anywhere. No archaic dress code rules (especially nice for those working from home). Increasing transparency (mostly). Great managers and colleagues. Depending on the manager, great work life balance. Overall excited about what has changed and what is said to be changing. I mostly love working here, especially after the changes made by the exec team, but sometimes it's really stressful on ops.

Cons

If you are salary, it's an unlimited PTO policy, which is not that great if you're in operations, which is consistently short-staffed. While the company leaderships seems to be transparent, the operations team still has a long way to go. The tools and docs for the business services and operations teams, especially ones for how to process work, are pretty dreadful.

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Zinnia Response
3y
Thank you so much for your insight and comments. We are excited about all the changes that have been made while also recognizing we have a long way to go. Building a culture that empowers those around us requires full transparency and we will continue our efforts to increase communication and transparency. We are constantly searching for new team members that will fit into the fast pace and, yes, sometimes high-stress, environment. Our goal is to pursue excellence at all levels, which means in the team members themselves and staffing. Please refer anyone you feel would be a fit for us! We’d love to hear from them. Thank you again for your insight and we will work to continue to address these concerns.

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5.0
Nov 18, 2025
Anonymous employee
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Pros

They drive you hard and you learn a lot. Most of these reviews seem like theyve been listed by people who are afraid to put the time in to learn, or gave in under the pressure.

Cons

Learning curve is a bit high, but through conversations with employees you learn a lot.

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2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
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Pros

Hybrid work is nice and sometimes we get lunch.

Cons

Disorganized leadership team that never come into office which causes low morale. Wheels spin in circles and promises get broken and nothing ever actually gets done. The elitism is through the roof- execs and senior leadership only talk to each other and do not care for their teams. My team has personally been the victims of terrible treatment from above. There is little to no mentorship or career opportunity growth. The overuse of AI is absurd- no one thinks for themselves anymore. There is NO authenticity.

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