Its okay - ASR (Account Service Representative ) Zinnia Employee Review

4.0
Feb 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home. Nice tenured people

Cons

Not a quick acting organisation when it comes to process changes

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Zinnia Response
3y
Thank you for taking the time to write a review. We are happy to hear you had a positive team and working from home experience with Zinnia! We are on a journey to eliminate non-value-add processes, becoming a more efficient organization to provide the best possible experience to our clients. This does takes time. As a people-first organization, we are empowering team members to be part of the change. Again, thank you for providing honest feedback as it will help us create exceptional employee experiences! We are wishing you all the best in your future professional endeavors.

Explore other reviews about Zinnia

5.0
Nov 18, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They drive you hard and you learn a lot. Most of these reviews seem like theyve been listed by people who are afraid to put the time in to learn, or gave in under the pressure.

Cons

Learning curve is a bit high, but through conversations with employees you learn a lot.

1
2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hybrid work is nice and sometimes we get lunch.

Cons

Disorganized leadership team that never come into office which causes low morale. Wheels spin in circles and promises get broken and nothing ever actually gets done. The elitism is through the roof- execs and senior leadership only talk to each other and do not care for their teams. My team has personally been the victims of terrible treatment from above. There is little to no mentorship or career opportunity growth. The overuse of AI is absurd- no one thinks for themselves anymore. There is NO authenticity.

1
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