I started out as a teller and overall they treat you well here at the bank. - Personal Banking Officer Zions Bank Employee Review

3.0
Jul 9, 2017
Recommend
CEO approval
Business Outlook

Pros

They offer tuition reimbursement. They work very well with college students and their busy schedules. The working environment within most of the branches is great.

Cons

Lack of communication within the bank from upper management. The technology is ancient, which really slows down efficiency and ability to focus on everything your title requires. Healthcare plan is terrible, very expensive and unhelpful. It's also hard to trust upper management when bonuses are promised based on quarterly goals being reached and then we don't get bonuses last minute due to not reaching the 'goals' that don't exist in the first place.

Explore other reviews about Zions Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from superiors on reaching goals. High level of satisfaction from building success in a branch setting.

Cons

Health insurance could be better. Benefits are overall okay. PTO is below what I would expect, and includes sick time which makes taking care of yourself difficult when you have to choose between enjoying a vacation day or saving it in case you get sick.

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Zions Bank Response
2d
Thank you for taking the time to review us on Glassdoor. We’re thrilled to hear you enjoy working with us and that you’ve experienced supportive management and a strong sense of satisfaction in building success within your branch. We appreciate your feedback regarding health insurance, overall benefits, and PTO structure, and will share that with the appropriate team members for review. Thanks for being part of our team at Zions Bank!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice overall working conditions - friendly environment

Cons

Poor communication and mistrust of leadership

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Zions Bank Response
2d
Thank you for taking the time to review us on Glassdoor. We would like to learn more about the details of your review. Please contact us at EmployeeExperience@zionsbancorp.com or you can reach out directly to our Senior Manager of Business Conduct, Stephanie Gallup, at Stephanie.Gallup@zionsbancorp.com.
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