Pros
Money wise it was some what ok, I like the co-workers I've met, and I can honestly say there was only one honest supervisor there!!
Cons
Worst management, they made us change teams all the time, you never really had a permanent supervisor!! Worst regulations for employees, you couldn't call in sick even tho you had your sick hours it will be counted against you, WHATS THE POINT OF HAVING SICK HOURS???!! Schedule changed every quart you never had a permanent schedule Your Life depends on Them. I took calls for 4 different departments, and never got recognize for my efforts. Also if you wanted a day off GOOD lUCK, it had be to management approved because it was never available and it was very hard! Honestly I would never in my life work for Zions bank as a Costumer Service Rep! Systems were always down, I tried to work home for them, so Worthless!! Don't waste your life!!!