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      Zions Bank

      Engaged Employer

      Zions Bank reviews

      Call Center Rep, answer calls from clients regarding banking accounts balances, transactions, policies, fraud - Call Center Representative Zions Bank Employee Review

      3.0
      Apr 14, 2015
      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great people - Great training - Great Benefits - Great pay rate for the Kanab Area

      Cons

      It is a call center, you should like being constantly on the phone, and it requires a thick skin.

      Explore other reviews about Zions Bank

      5.0
      Jun 30, 2026
      Branch service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support from superiors on reaching goals. High level of satisfaction from building success in a branch setting.

      Cons

      Health insurance could be better. Benefits are overall okay. PTO is below what I would expect, and includes sick time which makes taking care of yourself difficult when you have to choose between enjoying a vacation day or saving it in case you get sick.

      avatar
      Zions Bank Response
      1d
      Thank you for taking the time to review us on Glassdoor. We’re thrilled to hear you enjoy working with us and that you’ve experienced supportive management and a strong sense of satisfaction in building success within your branch. We appreciate your feedback regarding health insurance, overall benefits, and PTO structure, and will share that with the appropriate team members for review. Thanks for being part of our team at Zions Bank!
      4.0
      Jul 7, 2026
      Corporate banking portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice overall working conditions - friendly environment

      Cons

      Poor communication and mistrust of leadership

      avatar
      Zions Bank Response
      1d
      Thank you for taking the time to review us on Glassdoor. We would like to learn more about the details of your review. Please contact us at EmployeeExperience@zionsbancorp.com or you can reach out directly to our Senior Manager of Business Conduct, Stephanie Gallup, at Stephanie.Gallup@zionsbancorp.com.
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