Horrible branches--no opportunity for promotions (other branches can be better)--& HORRIBLE HR department - Financial Service Representative Zions Bank Employee Review

1.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

They pay for your training opportunities and will feed you when you train an entire day. PTO and chances to be promoted (ONLY if you're at the correct branch).

Cons

Top con: Human Resources. Others: No chances to be promoted if you choose the wrong branch--both a pro and con because not all branches are run the same (branches are night-and-day difference when transferring in comparison of what management is willing to train people on. I started at a terrific branch and when I transferred locations to reduce my commute I was supervising someone who started 5 years before me and was more than capable. Then I NEVER advanced like everyone else in the branch--we were all stuck where we were indefinitely. The branch was a dead-end).

Explore other reviews about Zions Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from superiors on reaching goals. High level of satisfaction from building success in a branch setting.

Cons

Health insurance could be better. Benefits are overall okay. PTO is below what I would expect, and includes sick time which makes taking care of yourself difficult when you have to choose between enjoying a vacation day or saving it in case you get sick.

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Zions Bank Response
2d
Thank you for taking the time to review us on Glassdoor. We’re thrilled to hear you enjoy working with us and that you’ve experienced supportive management and a strong sense of satisfaction in building success within your branch. We appreciate your feedback regarding health insurance, overall benefits, and PTO structure, and will share that with the appropriate team members for review. Thanks for being part of our team at Zions Bank!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice overall working conditions - friendly environment

Cons

Poor communication and mistrust of leadership

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Zions Bank Response
2d
Thank you for taking the time to review us on Glassdoor. We would like to learn more about the details of your review. Please contact us at EmployeeExperience@zionsbancorp.com or you can reach out directly to our Senior Manager of Business Conduct, Stephanie Gallup, at Stephanie.Gallup@zionsbancorp.com.
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