Bureaucracy and office politics get in the way - Administrative Assistant Zions Bank Employee Review

3.0
Dec 29, 2015
Recommend
CEO approval
Business Outlook

Pros

I work with an amazing group of people. The local community focus is really important to people and thus attracts really great talent. The Bank does a lot to help in the community and it's good to see big businesses out there helping those in need. Relatively flat organization with a great open-door policy. It's relatively easy to get in and see an EVP (when you work at the head office anyway) to pitch ideas or broach your concerns. Most EVPs are happy to hear from you and actually listen to what you're saying because they know that you represent the boots on the ground.

Cons

Corporate restructuring of Zions Bancorporation (the parent company) is causing a lot of headache. Departments are being consolidated, sometimes liquidated seemingly without concern for the increased burden and workload for the employees left over after layoffs. I am currently responsible for the work load of three FTEs, but only getting paid for one (at my original base salary, no less). On that subject, asking for a deserved and earned promotion is like pulling teeth. HR drags their heels on every promotional decision. Even if you're promised a promotion by your manager when you ask for it, don't expect it to go into effect until the following calendar year. HR is known for postponing promotions until Jan. 1 to avoid paying out your standard annual raise PLUS your promotional raise (because saving the corporation a few hundred bucks is more worthwhile than retaining good talent, apparently). Kind of a weaselly move if you ask me. Don't worry though; I'm asking for back-pay. Medical benefits are so subpar for the industry, it's almost laughable. And dental/vision is a joke (it's a "reimbursement plan" rather than actual insurance. You pay $7/month for an individual, plus you still have to pay for all your dental/vision visits up front and wait for reimbursement). Pay in general is below industry averages. They want you to stay competitive with peer institutions without actually paying what peer institutions pay for their talent. And then they wonder why employees are leaving to take jobs with the competitors.

Explore other reviews about Zions Bank

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from superiors on reaching goals. High level of satisfaction from building success in a branch setting.

Cons

Health insurance could be better. Benefits are overall okay. PTO is below what I would expect, and includes sick time which makes taking care of yourself difficult when you have to choose between enjoying a vacation day or saving it in case you get sick.

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Zions Bank Response
9h
Thank you for taking the time to review us on Glassdoor. We’re thrilled to hear you enjoy working with us and that you’ve experienced supportive management and a strong sense of satisfaction in building success within your branch. We appreciate your feedback regarding health insurance, overall benefits, and PTO structure, and will share that with the appropriate team members for review. Thanks for being part of our team at Zions Bank!
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice overall working conditions - friendly environment

Cons

Poor communication and mistrust of leadership

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Zions Bank Response
9h
Thank you for taking the time to review us on Glassdoor. We would like to learn more about the details of your review. Please contact us at EmployeeExperience@zionsbancorp.com or you can reach out directly to our Senior Manager of Business Conduct, Stephanie Gallup, at Stephanie.Gallup@zionsbancorp.com.
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