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      Zions Bank

      Engaged Employer

      Zions Bank reviews

      Mixed - Customer Service Associate Lead Zions Bank Employee Review

      2.0
      May 1, 2025
      Customer service associate lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Policies and regulations are clearly defined.

      Cons

      The lowest level staff is constantly asked to ignore regulation or policy to cater to high end clients. There is little to no regard for the risk to these employees jobs.

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      Zions Bank Response
      1y
      Thank you for taking the time to review us on Glassdoor. We would like to learn more about the details of your review. Please contact us at EmployeeExperience@zionsbancorp.com or you can reach out directly to our Business Conduct Manager, Stephanie Gallup at Stephanie.Gallup@zionsbancorp.com.

      Explore other reviews about Zions Bank

      5.0
      Jun 30, 2026
      Branch service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great support from superiors on reaching goals. High level of satisfaction from building success in a branch setting.

      Cons

      Health insurance could be better. Benefits are overall okay. PTO is below what I would expect, and includes sick time which makes taking care of yourself difficult when you have to choose between enjoying a vacation day or saving it in case you get sick.

      4.0
      Jul 7, 2026
      Corporate banking portfolio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice overall working conditions - friendly environment

      Cons

      Poor communication and mistrust of leadership

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