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      Ziply Fiber

      Engaged Employer

      Ziply Fiber reviews

      Ziply Fiber DSAE role - Direct Sales Account Executive Ziply Fiber Employee Review

      2.0
      Jun 24, 2025
      Direct sales account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Commission potential (only as a top performer, which is about 5% or reps) - Schedule flexibility. However, you must be constantly available and active on weekends and holidays in order to be a top performer. - Consistent incentives/rewards - Supervisor support for underperforming reps

      Cons

      - Repeating sales area (no new leads ever) - Just got rid of online customer canceled orders as a source of sale. - Upper management works harder to drive in more online orders than anything else (better roi) - CRM systems were unreliable and down often - 80-90% of reps did not hit quota month over month. The commissions are only worth it when you surpass the quota. - Quota also increased every month during my time there. - Irrelevant quota relief if taking time off or missing work - Too many reps for too small an area. They expected us to knock 75 doors per day with only 700-900 leads per month. - As a consistent top perfomer during my time there, simply knocking your leads over and over will never get you passed quota, much less to quota.

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      Ziply Fiber Response
      9mo
      Thank you for taking the time to share your detailed feedback about your experience as a Direct Sales Account Executive. We’re glad you found value in the commission potential, flexibility, incentives, and the support you received from your supervisor. We also appreciate your observations about territory management, lead quality, and quota expectations. We know sales roles can be demanding, and we strive to ensure reps have the resources and clarity they need to succeed. Quotas are designed to reflect real-world sales patterns and adjust seasonally—typically lower during winter and fall, and higher during spring and summer. This helps ensure expectations are aligned with customer behavior and market demand. We appreciate your time with Ziply Fiber and the contributions you made as part of the team. We wish you continued success in your next chapter. If you have any further feedback, please reach out to us at ZiplyFeedback@ziply.com.

      Explore other reviews about Ziply Fiber

      5.0
      Jun 2, 2026
      Ai engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice Working Culture and a positive environment

      Cons

      No Cons and should be available for all meetings

      2.0
      Jan 7, 2026
      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      Union negotiated healthcare. Union negotiated pension plan (if you were lucky enough to be part of before it was gotten rid of). Hands off approach from supervisors if you get your work done. Fiber product is great.

      Cons

      Clueless management as to human decency. If you are a union employee the company looks at you as over paid and a scourge. They basically said so in negotiations. But these are the guys and gals who actually know what the heck they are doing to keep the systems up and running. No investment in the decaying infrastructure in regards to buildings and grounds. Outwardly the company LOOKs like it is doing the right thing but back end is sorely lacking.

      3
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