Good Team/Bad Former CEO - Anonymous employee Zirtual Employee Review

4.0
Jun 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, smart people, moved fast.

Cons

I was laid off from Zirtual like everyone else on a Monday morning at 4:00am with an email by the former CEO. Zirtual is now owned by a different organization so I cannot say what they are like now. The team I worked with was amazing, but being laid off like that wasn't so great.

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5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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