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      Zirtual reviews

      I loved it until I was laid off. - Zirtual Assistant Zirtual Employee Review

      4.0
      Apr 3, 2018
      Zirtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved the relationships I made with coworkers and clients alike. Even when things get stressful and deadlines start to close in, it's those people who help you through it. I loved that I could work from home which meant pajamas all day. My clients were amazing. When the company went under in 2015 (before Startups acquired them) I was able to take my clients with me and I continue to work with each one today. The training Zirtual gave us was wonderful. I owe them for preparing me for my business now.

      Cons

      I was told there would be a work/life balance but that wasn't the case. If you were an employee, you were required to have all of your time accounted for, down to breaks and lunch. There was no time to "vacuum" or take care of your children if you needed to. If anything, not having to commute was the only time saving part. I'm sure it was easier for the contracted employees to come and go but the employees did not have the freedom they advertised.

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      5.0
      Feb 5, 2024
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      For a VA starting out you are provided customers right away.

      Cons

      All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

      1.0
      Feb 10, 2026
      Virtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

      Cons

      They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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