I love my job and I mean it. - Anonymous employee Zirtual Employee Review

5.0
Jul 23, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

First off, let me just say that I am that obnoxious person that tells people they love their job and actually means it. I've been setting my own work hours as a freelancer for years now, so joining Zirtual and working from home felt natural to me. I've had such a positive experience with Zirtual so far, from start to present. I made a personal decision/goal to become full-time at Zirtual after one month and I'm glad I did. I've never worked for a company like Zirtual that has such a great culture and people that are enthusiastic about providing an excellent experience to both clients and their employees. The company is also a lot more transparent than other start-ups/companies I've worked for, which I admire and respect as that's not the easiest thing to do. I think this stems from the Execs/Leadership being humble and down-to-earth individuals. The people that work here are from the entire spectrum of backgrounds and personalities but what is more astonishing is everyone's desire to assist one another (personally or work-wise). It makes being a virtual company easier to adapt to because everyone is just friendly and supportive. There are opportunities for growth, it's just a matter of patience while you wait for one to emerge. That doesn't mean you aren't able to work towards advancing, in fact, I worked with leadership to find out where I was on the meter and what areas I could improve/fine-tune. This is one of the most impressive facets of Zirtual. Leadership worked with me on a regular basis to go over the areas of improvements through a series of simulations, readings, and Q&As with them.

Cons

It's a start-up and I'd be lying if I didn't say there were hiccups here and there. Are they issues to write home about and throw a tantrum? Not quite. Change. We've come a long way since I joined and we still have a lot of room for growth. It's never easy to immediately accept change, but I believe it's dependent on your attitude/perspective. I haven't agreed with all changes and not all changes were permanent or great solutions, but we survived and sometimes we saw the trickle effects and sometimes we didn't. There's a lot of tools. It can be a bit nervewracking with the amount of tools/apps that are used but we're starting to phase out tools that are inefficient or cause a lot of stress. We're also working on creating our own tools that are catered to our own needs. Clients. This is more of the people we service. Some of them are just plain rude with their egos. I feel often times people forget that their Zirtual Assistant is a human being with feelings. (Note: don't get me wrong, we also have some phenomenal clients that go above and beyond to show their ZAs they care.)

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

1
See reviews by: Helpful|Rating|Date|All