Not as easy as they make it sound... - Anonymous employee Zirtual Employee Review

3.0
Aug 7, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The flexibility of getting to work at home can't be beat. The opportunity to form relationships with great clients. The support from the trainers -- my trainer sent me a handmade Christmas present in the mail! They are VERY open and very willing to communicate with you. Your concerns are always seen as valuable.

Cons

They make the flexibility seem like the best part of working here, which it is -- to an extent. Even though there is lots of flexibility, that all may change if you get an especially strict/particular client. However, if your client is downright rude, the upper management at Zirtual will always take your side and understand your perspective. Also, the hours aren't as flexible as they used to be -- and I don't know about you, but it is not easy for me to travel on a ZA salary. They promote the traveling lifestyle a lot, but I just don't really see how that is realistic.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

1
See reviews by: Helpful|Rating|Date|All