Compromised Principles - Virtual Assistant Zirtual Employee Review

2.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Every pro was removed over a short period of time

Cons

Required you to be available to get something addressed within 5 minutes for most of the day, but you were only paid for the parts when someone called on you Reduced pay pretty early on Implemented a robotic template policy which turned employees "we trust to do their jobs" into nothing more than programmed scripts, unable to actually help the way they should; this also depersonalized the entire thing, nullifying the point of it

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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