Think Twice Before Working Here - Zirtual Assistant Zirtual Employee Review

1.0
Feb 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Zirtual provides an employment opportunity to people who need money and have limited options. Working from home, at Starbucks, etc., is convenient and eliminates commuting costs. A number of people seem to be able to work successfully while watching small children, although others indicated that they found that difficult.

Cons

Zirtual seems to be selling a personal relationship with you to anyone with a debit card and a couple hundred dollars. While its advertisements suggest the contrary, in my experience its clientele seemed to be more along the lines of random people off the street than off Wall Street; you must nonetheless provide your name and background information to anyone to whom they assign you -- you have absolutely no say with respect to who you work for -- and client assignments appeared to me to be based solely on availability. Services to be provided are specifically outlined on Zirtual's website but I was expected to do things that were not on the list. Individuals assigned to me were in my view often abusive, petulant, of limited intelligence and/or mentally ill and, while management persuasively maintains that it will "have your back" with respect to such clients, I did not find that to be the case. You can be terminated without notice or severance and satisfying the demands of clients and management may require you to work more hours than those for which you are paid. Management seems inexperienced but nice and they talk a very good game, but I grew weary of the excuse that they didn't seem to know what they were doing because the company "was a startup."

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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