Celebrating Two Wonderful Years At Zirtual! - Anonymous employee Zirtual Employee Review

5.0
Mar 11, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I joined Zirtual as a Zirtual Assistant in March 2013, and I have enjoyed every minute of it so far! These are some of the positives I've experienced: Work-life Balance - Working from home is the best! - No commuting. - No dressing up! I can wear yoga pants every day. - I can have a fulfilling job and still be available for my family. - My dog gets to come to work with me. Clients - I've had some really incredible clients. Being able to help them with their businesses or in their personal lives makes me feel valued and appreciated. - Being a ZA allows me the opportunity to learn from my clients. Whether it's something pertaining to the industry that they work in or information that I come across when I work on a task, I'm constantly growing as a professional. The learning never stops, and I appreciate that. - This job has taught me the value of adapting and learning to listen. Each client is different and has unique needs and expectations, and we're here to do the best job we possibly can! Company Culture - ZAs are grouped in "pods" of about 10-12 employees, so I never feel like I'm working all alone or in an isolated environment. If I ever have a question about something, I know I can just reach out to one of my pod mates. - We "meet" with our pod mates and other ZAs each day in chat rooms. We talk business, but we also have fun. And the meetings aren't all via the phone or chat, we also have Google Hangout meetings often. Learning/Training/Working - I trained to be a ZA two years ago, and I was impressed with the training program. - I learn something new every day, whether it's through client work or something shared during a pod meeting or from one of my fellow ZAs. - The company encourages us to read selected books as part of the promotion process and reimburses us for the cost of the books. - Computers. The computer I'm typing on right now is a company computer. I love it because that means no more wear and tear on my personal computer. Plus, it's a great way to keep my work and personal life separate. Benefits & Pay - All ZAs work as Zirtual employees. When I first started, ZAs were independent contractors. My pay varied quite a bit from month-to-month, depending on my client load. We didn't have any benefits at all, and we had to pay our own Social Security taxes as ICs. For me, the change to employee-status has been a positive change because we now have: - Affordable benefits (Zirtual covers 90% of the premium for medical, dental, and vision coverage) - Medical plans are good-quality - Blue Cross PPO, low deductibles and co-pays. In fact, I switched my family over to coverage through my plan versus my husband's plan. - ZAs earn vacation pay if they work full-time. - We also get 13 paid holidays/year. - We can contribute to a 401K plan.

Cons

I can't think of any! I love working at Zirtual.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

1
See reviews by: Helpful|Rating|Date|All