Dynamic and supportive company with a great culture - Zirtual Assistant Zirtual Employee Review

5.0
Mar 12, 2015
Recommend
CEO approval
Business Outlook

Pros

The freedom to work from anywhere is awesome. I love being able to work from wherever I have Internet access. The transparency and communication within the company is refreshing, as well. The decision-makers are very involved with their 'ground forces', constantly sending out surveys and requests for input on how they can improve our experience. The culture is one of support. You can always reach out to other people in the company and they are quick to jump in and help. Small groups offer day-to-day support and reduce the isolation these types of work-from-home jobs can bring. Finally, the company is improving at a rapid pace. They've been rolling out new programs for employees to increase the amount of benefits we get from our jobs and make advancement easier within the company.

Cons

While the location you can work from is flexible, the time isn't. There is only an option for full-time, and once you choose a time zone to work in, that's the one you stay in (with exceptions, of course). For me, that's totally fine. For others, it might not be flexible enough. As with any rapidly growing company, sometimes new policies take some time for the kinks to work out. The nice thing about Zirtual is they're very open about this and are quick to fix something if it's not working. The pay could be higher, especially considering the amount/ type of work we do on a regular basis. Compensation and benefits have been an area of improvement lately, which is a promising sign.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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