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      Zirtual

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      Zirtual reviews

      The idea & most clients are great, the day-to-day is definitely not. - Zirtual Assistant Zirtual Employee Review

      3.0
      Apr 6, 2015
      Zirtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot to like about Zirtual- obviously, working at home is awesome for a lot of folks, and the idea of the company is really cool. I have great relationships with my clients and enjoy that I get to meet & work with so many different people in such different industries. You learn a lot. The company's management is enthusiastic and asks your opinion on everything.

      Cons

      It's crazy trying to keep up with the demands of so many clients at the same time (there's often so much work that it cannot fit into a 40 hour work week, so much for "work life balance"), and you are often left to your own devices to resolve issues and solve problems. Company policies often conflict with client wants/needs, and it's not easy to get answers on how to handle these situations. Company policies are also constantly in flux, so you're often aiming for a moving target.

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      5.0
      Feb 5, 2024
      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      For a VA starting out you are provided customers right away.

      Cons

      All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

      1.0
      Feb 10, 2026
      Virtual assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

      Cons

      They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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