Horrible company run by clueless management - Virtual Assistant Zirtual Employee Review

1.0
May 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I had wonderful clients and enjoyed working with them. The people in my pod were great too. Other than that, nothing about this company was good.

Cons

Terrible pay. Hours are a joke. For a work from home job, there is no flexibility at all. Management is uncaring and terrible to work with. Bad clients are really BAD clients and Zirtual will do nothing about it. Fact is that you can work at a fast food restaurant and be paid better and treated better. That is sad when you consider all the empty promises that Zirtual has to care about their employees.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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