Disorganized and Underpaid - Zirtual Assistant Zirtual Employee Review

1.0
May 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Legitimate work at home with continuous peer support. The variety of tasks is fun and you learn something new everyday.

Cons

The biggest problem I experienced was client overload. There is an especially pressing problem with zirtual pairing new ZAs with VIP clients because of the backup. They quite literally throw you into the deep end and expect you to swim.

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5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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