Lackluster pay, haphazard organization. - Zirtual Assistant Zirtual Employee Review

2.0
Jun 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Working from home No commute Nice co-workers Safety net Performance bonuses

Cons

Training is insulting and belittling. They pay you for two weeks of reading and copy/pasting forms. The pay is beneath all of us. Instead of the company focusing on treating their employees right, they focus on sending up Chromebooks that won't even run normal programs. They expect you to have a smart phone to help clients but don't pay/reimburse you for them. They pick and choose who they want to apply the rules to. They tell you it's 90 days from start to when you can apply for other roles in the company. That's a lie. They will promote people without any amount of transparency. The company has so many stupid ideas to implement but aren't listening to what the employees want, which is to be paid a reasonable wage for what we're worth.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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