Corp turned greedy - Virtual Assistant Zirtual Employee Review

1.0
Jun 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Beginning worked as contractor 50/50 pay split of what clients signed up for whether all hours were used or not. Pay worked out to $16.00 and up an hour on average. Easily spoke with all levels of management without bureaucracy. Happy virtual work environment.

Cons

Zirtual changed to employees only. Most of the staff who hired, trained and mentored me were let go to make room for more expensive middle management. Employees were not paid by the hour which meant if you couldn't creatively persuade your assigned clients into actually using their "plan" hours you didn't get paid for those hours at all that month. Communication also was horrible. New rules/ processes were mass emailed one boss, confusingly implemented by employees then pulled by another boss. This happened often. New employees were brought in with much stricter rules. They lost the freedom of working around their home schedules to the point that the only real benefit received was not driving to work. Each time I see a new job posting the pay for new employees is less.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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