Wonderful & Thoughtful Company - Zirtual Assistant Zirtual Employee Review

5.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Pod Leader (Manager) is always willing to go to bat for me if I feel I am being treated unfairly by a client. I also feel like I can always get in touch with upper management and get a quick response. Its the same thing for Payroll, Client Happiness, or IT. I always feel heard and with the monthly news letters it shows that Zirtual is trying to fix any issues or make working for them easier with better benefits and hours.

Cons

Difficult to request and get approved transferring a client to a different ZA if the current ZA and client don't work well together. This really only happens if the client requests it.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

1
See reviews by: Helpful|Rating|Date|All