Great place to work - Anonymous employee Zirtual Employee Review

5.0
Jul 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, get to do a variety of tasks, grouped with others in your area, weekly team video meetings to keep in touch, weekly one on ones with pod leader, good mix of clients and work to do, flexible hours starting in September so you can take a longer lunch or go to an appointment without requesting time off, good benefits, send you a chromebook to work on, can work virtually anywhere,

Cons

pay isn't fantastic but they are raising wages slowly over the next 12 months, which is awesome! Some clients are horrible at communicating so it makes the job harder than it should be, every client has a different personality so its hard to juggle the various communication styles, the templates they ask you to use aren't neccesary most of the time, but do help you organize the information if you need it, don't always get clients that use there hours, takes some time to build up your client hours

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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