Too Good to Be True - Zirtual Assistant Zirtual Employee Review

1.0
Aug 21, 2015
Recommend
CEO approval
Business Outlook

Pros

No commute to the office and working from home is amazing. When I first started with Zirtual they had great benefits and PTO.

Cons

Cons, hmm.. You mean besides the fact that 400+ employees woke up to an email saying that Zirtual was ceasing all operations so we were all out of a job with no warning? Or that they encouraged us to pursue our clients and create an independent working relationship with them just to have them email our clients to try and bring them back to the "new" Zirtual? It wasn't bad enough to pull the rug out from under us once, they had to do it again. Lots of people never received their PTO and their health insurance was taken from their paychecks, even though they received no coverage for August. They then set up a new Zirtual where we would work as independent contractors and work at a 45/55% payment rate. There is little to no communication between Zirtual and their employees now, especially without our Pods. You're better off just setting up your own business - at least that way you'll get the full amount your clients pay.

Explore other reviews about Zirtual

5.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

For a VA starting out you are provided customers right away.

Cons

All customers are ready to work with VA, causing slow ramp-ups and some clients disappearing

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Zirtual now includes Double, Virtual Gurus, Delegated, and Del Trust. We are under the umbrella of PennSpring Capital so this cash cow is not going anywhere.

Cons

They take 50% of the client's fee; we pay a 30% Federal tax + State tax on the remainder, in addition to sourcing our own software and equipment. They say we can turn down client offers BUT they rarely send clients since the acquisitions. When they do, it is hard not to accept because it could be months before they send another. Management says, "we are waiting for a client that matches you." Meanwhile, they continue to hire new Virtual Assistants. Team meetings now include a justification for continued hired despite the massive under use of our existing team. When I started, I earned 3x times more than what I am making now. I can tell you from experience, it is really hard to plan meals for someone when you are starving.

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