Good job that went rotten - Senior Technical Support Zix Employee Review

3.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Lots of communication by team members Set expectations Set pay for roles Free soda/snacks when in office

Cons

Toxic work culture prioritizing company profits over well-being of agents Pay raises on an annual basis and vary between $200-2000 on annual salary Management refuses to listen to concerns of employees Expected to do work beyond your role before you can be considered to apply for internal positions, which are filled from the outside first. Under market value pay Fills slots with unskilled work, hired at a quarter of the salary of regular workers and expected to do the same job, thus devaluing the work of long time employees and sabotaging negotiations for higher pay

Explore other reviews about Zix

2.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Office was cool, My direct boss was a good guy.

Cons

Poor "me too" technology. relied too heavily on catching unauthorized users and positioning true-ups

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