3.0
Jul 25, 2022
Former employee, more than 3 years
Dallas, TX
Recommend
CEO approval
Business Outlook
Pros
Lots of communication by team members Set expectations Set pay for roles Free soda/snacks when in office
Cons
Toxic work culture prioritizing company profits over well-being of agents Pay raises on an annual basis and vary between $200-2000 on annual salary Management refuses to listen to concerns of employees Expected to do work beyond your role before you can be considered to apply for internal positions, which are filled from the outside first. Under market value pay Fills slots with unskilled work, hired at a quarter of the salary of regular workers and expected to do the same job, thus devaluing the work of long time employees and sabotaging negotiations for higher pay