employer cover photo
employer logo
employer logo

Zoom Communications

Engaged Employer

"‘I burst into tears. Then went back to my desk’: When Dream Jobs Become Nightmares" - Anonymous Employee Zoom Communications Employee Review

1.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

There use to be more Pros working here but all have been erased. Only good Pro is there are still a lot of good people, hardworking, and dependable.

Cons

Top down is probably the worst I have ever for, they say one thing and execute a whole different plan. Over my time I've seen layoffs that cripple teams due to short staffing and high ups still expect everyone to sail a sinking ship. With Zoom hiring being frequent enough Zoom's culture becomes lifeless, new managers bring toxic culture's from their previous companies that bully and destroy the established teams. There is no training or guidance whatsoever, only yelling and blame. Worst of it all is that toxic managers will berate you for your failure and display it for the entire team. Question, How does one work when your managers states that "your job can be done Overseas and you are replaceable"? Who says that to their employees? DTO does! Training are always self taught, promotions are treated like a gold tickets, and hard-work is unappreciated. The new "Restructure" of roles and job titles is a strategy to remove unlimited PTO completely. If you want to have limited PTO you must be a tier 3 but how can you get to tier 3 if you can get promoted? Any time you talk about promotions or compensation bumps managers avoid that question like the plaque so stopped asking or might be labeled the "disgruntled". There is no healthy environment at Zoom anymore, burnouts are more frequent, mental health is bad, and overall trust in leadership is lackluster

Explore other reviews about Zoom Communications

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours, reasonable deadlines. good pay.

Cons

Long hours and not as fast paced.

avatar
Zoom Communications Response
1mo
It’s great to hear that you value the flexible hours, reasonable deadlines, and competitive compensation. We appreciate you taking the time to share your perspective and your continued dedication as a member of the Zoom team.
1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

1
See reviews by: Helpful|Rating|Date|All