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Zoom Communications

Engaged Employer

Great product, poorly run company - Anonymous employee Zoom Communications Employee Review

2.0
Dec 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Product is best in class - easy to use, reliable - People are generally nice

Cons

- Inexperienced leaders - favor people who agree with them, bad behaviour is unadressed while strong performers are expected to pick up the slack - Reactive environment - no strategy, planning or prioritization, last minute decisions, constant chaos - Speed over quality - pushed to deliver quickly instead of correctly - Poor work/life balance - meetings scheduled all hours of the day, chat heavy culture - responses expected immediately, constant fire drills - Below market compensation - salaries and benefits not competitive, increases frozen, benefits and company bonus slashed - Return to office - forced to go into office even though Zoom’s product is based on connecting remotely, only two weeks notice to comply, no consideration for financial or personal burden - Struggling culture - no budget for team building, a lot of surveying but no action taken on feedback

Explore other reviews about Zoom Communications

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. The solutions are always evolving. I can make a change.

Cons

We don't do a good job of telling the world that we are more than meetings. Our agile mindset sometimes moves too fast.

1.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

2
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