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Zoom Communications

Engaged Employer

Zoom Communications reviews

All and all an amazing place to work in my experience. I would work here again. - Technical Support Engineer II Zoom Communications Employee Review

4.0
May 22, 2024
Technical support engineer ii
Recommend
CEO approval
Business Outlook

Pros

Great comradery amongst support and team members. Excellent stock options. Generous benefits during my time.

Cons

Layoffs. The natural unfortunate issues that occur when working at a large company. I found upward mobility to be very difficult. No real importance on promoting from within. They could definitely improve on inter department collaboration and communication.

avatar
Zoom Communications Response
1y
Thank you for sharing your experience at Zoom! We are thrilled to hear you built great relationships with your fellow Zoomies and are glad you were able to enjoy the benefits during your time with us. We appreciate your balanced feedback and have noted your perspective on areas for improvement. Thank you for your contributions to the Zoom team, and we wish you all the best in your future endeavors.

Explore other reviews about Zoom Communications

5.0
Jul 13, 2026
Sw engineer
Recommend
CEO approval
Business Outlook

Pros

Great company to work for!

Cons

None that i can think of

1.0
Jun 23, 2026
Support engineer
Recommend
CEO approval
Business Outlook

Pros

Nothing about this company is worth noting.

Cons

One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

4
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Zoom Communications Response
1w
Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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