Great team and direct management. Laid off after COVID. - Techincal Support Engineer Zoom Communications Employee Review

Thank you for sharing your experience at Zoom and for being a part of our team for over four years. We're glad to hear that you appreciated our supportive environment and the dedication of your team and manager to help you grow in your career. We understand your concerns about the chat support expectations and the emphasis on quantity over quality in metrics. At Zoom, we strive to foster a culture of continuous improvement and innovation. Your feedback on allowing more time for research and accurate responses is appreciated, and will be shared for consideration. If you have any further insights or suggestions, we would love to hear from you. Please feel free to reach out to us at engagement@zoom.us. Thank you again for your dedication and contributions to Zoom. We wish you all the best in the future.