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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Confused - Technical Support Engineer Zoom Communications Employee Review

      3.0
      Jul 22, 2024
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Scalability Flexibility User-Friendly Interface Remote

      Cons

      Limited Career Advancement Management and Communication Issues Pressure and Stress

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience at Zoom. We’re glad to see that you would recommend Zoom to others and appreciated our scalability, flexibility, user-friendly interface, and remote work options. Your positive feedback is valuable and highlights some of the strengths we strive to maintain. We acknowledge your perspective on limited career advancement, management and communication issues, and the pressure and stress you experienced. Well-being is important to us, so your insights are appreciated as we continue to improve our support systems and practices. Thank you for your contributions during your time at Zoom. We wish you all the best in your future endeavors.

      Explore other reviews about Zoom Communications

      5.0
      Jul 13, 2026
      Sw engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for!

      Cons

      None that i can think of

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1w
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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