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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Review - Trust and Safety Manager Zoom Communications Employee Review

      2.0
      Jul 23, 2024
      Trust and safety manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, good direct managers

      Cons

      Horrible upper management, Lack of direction, lack of integrity

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience as a Trust and Safety Manager at Zoom. We’re pleased to hear that you found value in our product and had a positive experience with your direct managers. It's unfortunate that aspects of your experience with us didn’t meet your expectations. Your feedback is valuable in helping us move forward. If you’re open to discussing your experience further, please reach out to us at engagement@zoom.us. Thank you again for your feedback and for your time at Zoom. We wish you all the best in your future endeavors.

      Explore other reviews about Zoom Communications

      5.0
      Jul 13, 2026
      Sw engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for!

      Cons

      None that i can think of

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1w
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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