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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Pre 2024; great sales culture; depends on manager - Account Manager Zoom Communications Employee Review

      4.0
      Jul 27, 2024
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      management appears to be on a spectrum; either great or poor (of course, you have to be lucky to be on their team which I was) good product good culture among team members

      Cons

      some managers could do with more training, or guidance to be more respectful of employees. inefficient processes / causes alot of time to be spend doing admin, that could easily be reduced

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience working with us at Zoom. We’re glad to hear that you appreciated the good product and culture among team members, and that you had a positive experience with your manager. We understand your outlook on the variability in management quality and the inefficiency of some processes. Your feedback is valuable as we move forward. Thank you for your contributions during your time with Zoom. We wish you all the best in your future endeavors.

      Explore other reviews about Zoom Communications

      5.0
      Jul 13, 2026
      Sw engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for!

      Cons

      None that i can think of

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      1w
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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