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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Still an unclear future - Partnerships Zoom Communications Employee Review

      3.0
      Oct 9, 2024
      Partnerships
      Recommend
      CEO approval
      Business Outlook

      Pros

      Eric is a great leader, but the company grew too quickly during C-19. Even he admits that. No going back now.

      Cons

      Lots of areas for improvement. Too much re-orging, too much focus on sales and strategizing entirely around customer requests. Broken operational processes. Way too many meetings without objectives that could have been emails. Middle management that doesn't really listen to feedback from employees isn't empowered to fix problems.

      avatar
      Zoom Communications Response
      1y
      Thank you for sharing your experience during your time at Zoom. We’re glad to hear that you found the leadership to be strong and that you valued your time with us. We understand your outlook about rapid growth, re-orgs, and the challenges with operational processes and middle management, and we appreciate your perspective. Thank you for your contributions over the past several years. We wish you all the best in your future endeavors. If you'd like to share more or discuss further, feel free to reach out at engagement@zoom.us.

      Explore other reviews about Zoom Communications

      5.0
      Jul 8, 2026
      Mid market account executive vast
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product, great team, work/life balance, great tools

      Cons

      Products change rapidly and training isn't always helpful

      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      6d
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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