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      Zoom Communications

      Engaged Employer

      Zoom Communications reviews

      Former Empoyee - System Manager Zoom Communications Employee Review

      3.0
      Mar 12, 2025
      System manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great reputation, depending on team there are amazing people to work with.

      Cons

      Volatility, c level transparency, constant offshoring of jobs and layoffs, constant reduction in benefits, change in RSU's to performance based RSU's, bonus to target bonus, 401K is 1%, benefits changes a nightmare.

      avatar
      Zoom Communications Response
      1y
      We’re glad to hear that you valued Zoom’s reputation and had the opportunity to work with great colleagues during your time with us. We understand your feedback about transparency, offshoring, and the changes to benefits, RSUs, and compensation structures. Your feedback is important to understand what employees value most. Thank you for your contributions during your time with us. We wish you all the best in your future endeavors. If you’d like to share more, feel free to reach out at engagement@zoom.us.

      Explore other reviews about Zoom Communications

      5.0
      Jun 30, 2026
      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote life with chill team

      Cons

      moderate pay at best in comparison to others

      avatar
      Zoom Communications Response
      16h
      It’s great to hear that you enjoyed the flexibility of remote work and being part of a supportive, collaborative team during your time at Zoom. We also appreciate your feedback regarding compensation. Perspectives like yours help highlight the importance of remaining competitive while continuing to provide a positive employee experience. Thank you for taking the time to share your thoughts.
      1.0
      Jun 23, 2026
      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing about this company is worth noting.

      Cons

      One of the worst companies I have worked at. Management and leadership are disorganized and unsupportive. Employees get treated like dogs and are talked down to. No work life balance because everything is an escalation or because some “head” requested something. For a company so well regarded, they sure know to how be cheap and take away benefits. Parental leave is basically a slap you in the face. Comp is high but expect to have that dangled in your face or else you get let go. On site lunch and breakfast is nice but how much can you sugar coat the terrible work conditions with little snacks? Everything is such a mess. I’ve been here for almost 7 months and have not met a single person that enjoys their job. DO NOT JOIN ZOOM!

      4
      avatar
      Zoom Communications Response
      20h
      Thank you for taking the time to share your experience. It's unfortunate to hear that your time at Zoom has not met your expectations. We understand from your feedback that concerns around leadership, communication, work-life balance, and employee support have had a significant impact on your experience. Creating a respectful, supportive workplace where employees feel valued and empowered is essential, and your perspective highlights the importance of consistent leadership, clear communication, and a positive employee experience. We appreciate you sharing your candid feedback and encourage you to reach out to engagement@zoom.us.
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