Take your Talent Elsewhere - Customer Service ZoomCare Employee Review

1.0
Oct 14, 2016
Recommend
CEO approval
Business Outlook

Pros

My coworkers are brilliant and amazing people. Pretty much everyone is easy to get along with and no uncomfortable office politics to deal with.

Cons

Employees in this company are very disposable. Management doesn't care about them in the least and will toss you aside if it benefits them. It's all about lining the pockets of management and especially Dave Sanders, the CEO. Mr Sanders is a media hog and his 'Image" is more important than his employees. Management is definitely lacking in integrity. Benefits are extremely poor. No sick time, do don't get sick or it eats up your earned PTO, No paid holidays and you better love going to zoom for all medical needs or you are SOL as the medical insurance forces you to stay within zoom. This means all coworkers have access to your personal medical chart. Pay is minimal. They can suddenly take random coworkers and decide they are LOD's (Leaders on Duty) which means that suddenly you have a manager over you with absolutely NO management training, experience or skills. Company is very disorganized as a whole and chaotic. They can't make up their mind on protocol or standard operating procedures so you never know whats coming at you and it's inevitable this will cause you to wind up making a mistake on whatever day they decide to change something and this will bite you in the butt. All of this causes an very high turnover rate in employees. Not many people stay very long. I really wouldn't trust the positive reviews on here as management is known to go on here and post fake positive reviews. Seriously, don't waste your time here.

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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