Pros
The people you suffer through with are amazing. The schedule and pay are competitive, which is the reason why most stay.
Cons
To start with, no one actually wants to be here. Department wide the employees are unhappy, overworked, under compensated, untrusting of management, and on the daily face the moral conundrum that are ZOOM policies, however compensation is competitive so we stay. The company’s inability to secure a firm model of function for itself will become a weekly challenge as the weekly email will have updates on preferred methods of operations and few will actually be able to keep up with those changes, those unable to will be left in the dust and scolded. Daily life in clinic is not as “cool” and cutting edge as the macs and trendy environment would lead you to believe. Everyone is expected to do the work of at least three people, which explains the high turn over. Depending on the providers tenure you can be expected to see up to two straight hours of back to back 15 minute appointments without relief. This leaves little room for charting and other administrative duties, which more often than not include doing labs and recalls for an additional clinic. Expect to be hungry, expect to be thirsty, and expect to have plan using the restroom in accordance with your schedule. Basic needs are not a priority, they are a luxury as profits trump everything. Feedback is consistently brushed off, unless BOLI is involved, then you can expect change in your favor. Those with close ties to upper management will get visible preferential treatment, it is not a level playing field, and makes taking the required HR course somewhat of a joke and an insult. Many former zoom employees have cited being morally compromised as a reason for departure, this job is trying physically, emotionally, mentally and morally.