Pros
The location was great for me as it was easy to get to from the bus, and close to a workout studio that I loved. The HR generalist was incredibly supportive. Supportive colleagues.
Cons
The billing team is a small team whose morale was obviously shattered, and it didn't improve during my tenure. There is little to no mobility within the team, and very few other roles in which to move at HQ. Compensation was very poor, especially since there was almost no possibility to move up, much less laterally. There was little inter-team communication; most people were plugged into their phones, listening to music the whole time, so it felt very isolating to me. Primary con: no possibility for real promotion or hope to use a diversity of skills. Poor morale.