Horrible upper management and borderline abusive work environment. - Provider ZoomCare Employee Review

1.0
Aug 22, 2019
Recommend
CEO approval
Business Outlook

Pros

I do work with some great co-workers in the clinics.

Cons

Management here is borderline abusive to its employers. No respect for medical providers or clinical decision making. Non-medical people constantly making decisions regarding patient care and management. Demanding and manipulative upper management. The business has little oversight by medical supervisors and is essentially run by managers from prior retail institutions who have no clue about HIPPAA, medical management or clinical practice. I worry about the type of information that is exposed or seen by non-medical providers and used inappropriately by staff members.

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ZoomCare Response
6y
We are glad you appreciate your co-workers in the clinic, there are definitely some great Zoomers out there. Thank you for your honesty and direct feedback. We are always trying to improve. It would be helpful if you can share more details with us. Please us email at myfuture@zoomcare.com.

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5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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