Portland-based company, Seattle market needs better compensation - Clinic Associate ZoomCare Employee Review

3.0
Sep 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Work 3 long days + a half day means 3.5 days off per week Insurance benefits are decent Coworkers are all hardworking and awesome people See a wide range of patient concerns

Cons

Communication between management and clinic staff regarding changes to clinics during growth of company needs improvement Does not provider sick time, only PTO Portland-based company, so pay is appropriate for them however Cost-of-Living difference for Seattle employees means huge difference in how that compensation feels for everyday living since rate of pay is the same between cities/states Severely understaffed consistently throughout the year, so opening even more new clinics because of company growth goals does not make a ton of sense to most current staff since the company can't even keep current staff around (especially in Seattle due to being underpaid for the work that we do) meaning current staff feel obligated to take on extra shifts just to keep clinics open.

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ZoomCare Response
6y
Thank you for your feedback. Our schedule is ideal for many employees who are seeking work/life balance. We continue to review our benefits and align them with the markets. We are also aggressively hiring in the Seattle market and look forward to having additional staffing to lesson the burden on current staff. If you have additional feedback you would like to share, please send them to myfuture@zoomcare.com

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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