A company run by barista is exactly what you would expect - Clinic Associate ZoomCare Employee Review

1.0
Nov 20, 2020
Recommend
CEO approval
Business Outlook

Pros

good co-workers, harding working clinic support, good healthcare benefits with the PPO plans

Cons

No holidays, bad pay for high expectations, some bad providers, care more about the "brand" than actual functionality of the clinic, care more about money than providing safe proper PPE, would rather send COVID patients to high volume clinics because of the money grab, CEO asks for feedback but doesn't take it, uses "we are still a small business" as an excuse for bad treatment of employees, lots of PAs but not a very good network of supervising doctors, impossible to make vertical movement, poor technology, bad communication and will "switch up" something because they want to and will try be mad at you for not getting in line. "Bonus" criteria for providers is metrics which forces them to practice bad medicine and puts others at risk during COVID because of lack of time to sanitize rooms.

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ZoomCare Response
5y
ZOOM+Care is committed to our mission to provide twice the care, at half the cost, with ten times the delight. Our patients are at the center of our strategy and our work to revolutionize healthcare and make it easier, simpler, and instantaneous to schedule and receive quality care. We are proud of our talented team of providers who offer daily care, urgent care, and speciality services on a daily basis. We are also proud of our leadership team who have significant experience across healthcare, technology, and retail to drive our business strategy and reach our goal to eventually serve millions of patients through what we call our Right Care Framework. We offer competitive benefits, including medical, dental, vision, as well as a suite of other ancillary services. We have competitive PTO and time off policies, including paid holiday time, a community service day, and a sabbatical program to celebrate and recognize milestone years of service. Our employees are very positive about our workplace benefits and time off allowances. We conform to the CDC guidelines in terms of PPE; and have cleaning, sanitizing, safety procedures, and COVID-19 procedures, as well as a Physical Distancing Policy in place to protect our clinic staff and our workers at headquarters. Our primary goal is to keep our patients and employees safe at all times, and we are doing everything to ensure that is the case. Karleen Mussman, Chief People Officer

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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