Good model for certain health needs, but a complete mess internally - Zoom Associate ZoomCare Employee Review

2.0
Feb 24, 2021
Recommend
CEO approval
Business Outlook

Pros

health, dental, and vision insurance. Schedule flexibility

Cons

low raise scale, lack of communication between departments, haphazard technology releases, focusing too much on opening new clinics instead of getting their act together with the ones that they do have. Things really need to be ironed out before expanding so quickly, a poor foundation would lead any structure to crumble when it's put to the test.

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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