Coworkers are great, the rest is trash - Clinic Associate and Phlebotomist ZoomCare Employee Review

2.0
Jun 8, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers are great (other clinic associates and most PAs/FNPs/MDs/NDs/DOs), pay is okay-ish, 3 1/2 day work weeks

Cons

Benefits are horrible (company based out of OR, literally can only get affordable healthcare in Seattle at ZoomCare), terrible PTO accrual rates, no sick time/pay, most management is out of touch and does not care about you, upper leadership is terrible and do not value employees at all, mandatory on call days that are unpaid/no incentives, trying to get time off to use your minimal PTO is extremely hard, no beareavement policy/time off, no advancement opportunities in Seattle

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ZoomCare Response
5y
Thank you for taking the time to share your feedback. It is important that you are able to express your frustrations so that we are able to improve wherever possible. Zoom Care grew very quickly and we are currently in the process of focusing on how we can best support our clinics, employees and patients. Communication, listening and making adjustments from feedback will allow us to continue moving in the right direction. It sounds like you are still a current associate and I encourage you to reach out to your HR team and share your concerns in more detail. Thank you so much, People Services Team

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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