Terrible - Clinic Associate/Phlebotomist ZoomCare Employee Review

1.0
Oct 2, 2021
Recommend
CEO approval
Business Outlook

Pros

The other associates and providers you work with are great for the most part. Free healthcare IF you go to a ZoomCare or PeaceHealth (but there's no PeaceHealth in Seattle so that's pointless) AND IF you have the PPO plan. 3 days off per week.

Cons

Everything. Mass Exodus happening of managers at the moment because they felt they could not do ANYTHING to better our situation. Had a meeting with the CEO, COO, and clinic staff in Seattle and COO lied saying they had never heard of any of the major issues that have been being reported for over a year now. Managers that are leaving confirmed they've brought everything to their attention (and have the receipts to back it up). The direct managers of ours were pretty great, except they could not do anything for us, their hands were tied. All they could do was be our cheerleaders. 6 managers have left the company in less than 4 months. That should say something. Clinic goals are tied to marketing and clinic foot traffic, but our marketing team doesn't do anything in Seattle (if we even have a Seattle marketing team??) Not advancement opportunities in Seattle. Stayy away if you want to actually help patients and not just be there to collect their money.

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ZoomCare Response
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If you would like to share more about your experience please reach out to the People Team. We are here to support and are ready to listen. Thank you.

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5.0
Aug 22, 2025
Anonymous employee
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CEO approval
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Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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