It sounds like a good idea until it's not - ZoomCare Associate ZoomCare Employee Review

1.0
Oct 7, 2021
Recommend
CEO approval
Business Outlook

Pros

The people are amazing and the schedule is great

Cons

Management- literally could care less about you Upper Management- has zero clue on how to run a business Technology- love to make their own systems that fail often (has nothing to do with the people who work in tech, more of the fact that the company loves to push things that take more time then they would like and then change their minds in the middle of all the hard work the tech team has put in) The company cares more about their image than the people who works for them. The metaphor I think that sums up the company at best is that they are forever launching rockets AND THEN try to figure out where it's going to land. They would rather spend thousands of dollars on branding five different ties and influencers than give their employees basic needs. Not to mention it's cult-like tendencies. They have us call our patients "Sarah's" and employees "Emmas/Zoomers" instead of using normal terms like "patients" and "employees" like any other healthcare system. It's a very toxic work environment from top to bottom, doesn't matter the role, the team or the management.

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ZoomCare Response
4y
Thank you for all of the work you did with Zoom. We are listening. -The People Team

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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