Good coworkers, horrible management - ZA Associate ZoomCare Employee Review

1.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

very few. good coworkers. Free healthcare but only if you use zoom care. 3.5 day workweek was nice but not so much if you have the second half of the week (Friday, Saturday)

Cons

basically what the headline says. Coworkers are smart, talented, incredible people. It's management and their ridiculous micromanagement and expectations of both Healthcare providers and the ZA Associates that constantly cause headaches, frustration, and eventual turnover. The moment you stand for something you don't like, is the moment management puts a target on your back. They will nitpick your clinic, appointments and almost anything they deem not good enough. Meanwhile as a ZA, we run the entire show in the clinic. We save them money by not hiring a true front desk associate. This position is a MEDICAL ASSISTANT, FACILITIES COORDINATOR, AND ADMINISTRATIVE ASSISTANT rolled into one job. They should pay $25/hour for a job like this, and instead they will nickel and dime you and tell you why you don't deserve a raise when you worked your tail off all year.

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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