Was very good for first provider role - Provider ZoomCare Employee Review

4.0
Oct 3, 2024
Recommend
CEO approval
Business Outlook

Pros

It has been many years now but at the time Erik Vanderlip was the overseeing physician, his guidance early on in my career was extremely valuable and I am grateful to have started my career as a provider under his instruction.

Cons

My experience was prior to the Peacehealth acquisiction but at the time they were too rigid with work hours, and location flexibility, the ZA or Zoom associate at your given location could make or break your experience as a provider, and since the ZA had a different manager than you did as a provider goals were not aligned. I would have stayed longer as a provider if I could have flexed hours at another location or if a different ZA was available to me, my first ZA was incredible but moved locations and was in a situation where the ZA I had or the floats (not all) did make patients cry, which was hard to deal with as a provider, 1 was like having a patient who was also not able to perform there job and since the manager was different the concerns were not addressed adequately, these things could have been solved or addressed easily, but at the time the organization structure wasn't there. It may be different now but I would say this is a concern to look for as a future employee that the goals and the structure aren't in alignment enough to allow you to serve patients optimally.

Explore other reviews about ZoomCare

5.0
Aug 22, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A lot of flexibility to work around schedules for childcare, appointments, etc. I feel supported and respected by my colleagues as well as my supervisor. I feel I am paid fairly for my experience and job duties.

Cons

Maternity leave could be better! It is also a newer company, so change is always happening which could be a con for some folks.

2.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I had a great direct supervisor. There's a "we're all in this together" energy. You can tell that some middle managers really care about their teams.

Cons

Upper management. They were sloppy, never seemed to be on the same page about anything. some of the executive managers didn't pay attention to company policies and would space out in their own meetings. Very little accountability and rules were only applied for some coworkers.

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