Great place to be, not for the faint of heart - Anonymous employee ZoomInfo Employee Review

5.0
Oct 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Absolutely found my home here at ZoomInfo. I love the folks I work with - we're all high performers and demand the best from each other. I've truly found a family here, which is what has kept me here as long as I have been. On a very personal level, I went through some VERY difficult medical issues late last year, and I couldn't express how grateful I am for all the genuine support and compassion I got from the company, even from our top execs sending notes, gifts, etc. We're all here for one vision and working together to bring the best thought leadership to the market when it comes to GTM. It feels like we have a true focus moving forward, and we're moving very synchronously together.

Cons

Not for the faint of heart. The culture here is very much, you either sink or swim; there is no in-between. Like any organization, nothing is perfect. There tends to be a disconnect between CxO and their middle management, which can make it difficult to push through prioritization. However, almost all larger organizations face this struggle, so it's not surprising. Sometimes, because we are all very entrepreneurial here, battling too much at one time can be challenging. There are so many big ideas, but it's hard to execute when everyone is trying to "boil the ocean".

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ZoomInfo Response
8mo
Thank you for sharing such a thoughtful review and for your long tenure. We’re grateful that our teams and leaders showed up for you during a tough time. We strive for a culture of high performance with real care and collaboration. Your feedback on simplicity, focus, and alignment is helpful. We are sharpening priorities so big ideas turn into impact more consistently. Thank you for the energy you bring and for helping others succeed here. - Jennifer Creticos, ZoomInfo Chief of Staff

Explore other reviews about ZoomInfo

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a lot of forward thinking leaders to learn from. Really ahead of other companies on implementing AI in the business. Moves much faster with less bureaucracy than other similarly sized companies

Cons

Difficult macro environment for the company and industry

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ZoomInfo Response
2d
Thank you for the kind words. This genuinely means a lot to us. We're proud of the caliber of leaders here and the pace at which we're embedding AI into how we work, so it's great to hear that comes through day-to-day. You're right that the macro environment is presenting challenges – we won't pretend otherwise. What we can control is continuing to move faster and smarter than our peers, and feedback like yours is a reminder of why the culture we've built is a competitive advantage in itself. We're glad you're part of it. – Jennifer Creticos, ZoomInfo Chief Business Officer
3.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits and great office.

Cons

Poor hiring decisions, recent layoffs eliminated mostly remote employees because they are prioritizing in office employees, especially with recent investment in office. RIF was not at all based on performance which meant that some in office employees who don't know what they are doing got to keep their job. You have to suck up to management to get promoted and a lot of really good reps leave as a result of constant micro-management.

3
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ZoomInfo Response
2d
Thank you for the feedback, and we're glad the pay, benefits, and office experience worked well for you. To be clear, though, the recent restructure was not targeted at remote employees. It reflected a strategic decision to restructure some of our sales and support operations as we shift how we approach certain segments of the business, both in terms of personnel and platform. The people affected were valued contributors and we recognize their work helped make ZoomInfo what it is today. The suggestion that in-office employees who stayed "don't know what they're doing" simply isn't accurate. Additionally, we go hard at the end of every month (which is true across SaaS sales broadly) but would push back on the characterization of the culture. Our employee engagement team works hard to make that sprint enjoyable, with in-office lunches and activities. Sales is a high-pressure environment by nature, and we're proud of the culture we've built around it. We appreciate you sharing your perspective, even where we see it differently. – Stephen Antuna, ZoomInfo SVP of Account Management
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